Get paid for the work you do. Feel confident about getting paid on time with access to the easiest, most convenient carrier payment options.
Upload your load documentation to start the payment process. With several convenient ways to submit paperwork, it’s easy to choose the option that works for you.
Whether you choose a check or electronic funds transfer, our standard agreement with contract carriers is payment within 20 days of receiving all appropriate paperwork for any given shipment. Customize your payment experience with additional carrier payment options.
Use QuickPay and get paid within two business days of all appropriate paperwork being received. Offered at a competitive rate based on the gross amount owed at the time of payment, your payment percentage can change based on your status within the Carrier Advantage™ Program.
Receive up to 60% cash advance on the payment amount for a shipment to help protect your cash flow and cover shipment-related expenses. Request an advance on your next shipment by talking to your carrier representative or speaking with our carrier services team at 1-800-326-9977.
Work with banks, factoring companies, and other financial organizations to receive credit facilities, a factoring agent, or other financial services. We offer an approved list of factors to choose from when hauling for C.H. Robinson, but do not support, sponsor, or endorse any factor or group of factors.
When it comes to choosing a carrier payment option, uploading documents, or speeding up the payment process, you have questions, we have answers.
The Carrier Payments Guide provides you with fast and simple paperwork submission options so you can get paid faster. Submit your load documents seamlessly using a computer, tablet, or mobile phone app. Check out the step-by-step instructions within the Carrier Payments Guide.
Always submit this paperwork for every load and stop:
As needed, submit this paperwork:
There are several reasons why a load payment has not been released. The most common reasons include:
To check on the status of one or more payments, log in to Navisphere Carrier or call our carrier services department at +1 800-326-9977.
Providing a load number is the fastest, easiest way to find the status of a payment. You can also search for payments using your carrier ID number, however this method is more time consuming and can be out of date based on the status of the load.
Ask about payment options, resolving outstanding claims, or anything else. Our carrier services team is standing by, ready to help.
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