Reverse Logistics Management Services
Maximize the value of every product with a robust reverse logistics strategy that minimizes waste and cuts down on inefficiencies.
- Mitigate the risk of value loss while meeting the demand of customers and regulatory agencies by working with our global network of reverse logistics experts.
- Complete your reverse logistics supply chain with the space and labor resources you need for warehousing, delivery, and returns processing.
- Maintain strict control over the reverse flow of items with quality service, comprehensive reporting, and high-capacity, multimodal networks.
Reverse Logistics Solutions
With custom, flexible supply chain solutions for all your returns, recalls, withdrawals, recycling, and disposal needs, we can solve any reverse logistics challenge—at the local, regional, national, and international level.
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Liquidation logistics
Match your obsolete, distressed, and/or returned merchandise with an optimal liquidation plan.
North America
Asia
Over, short & damaged (OS&D) management
Streamline reporting refusals and overcome imperfect trends with a long lasting, effective solution for your over, short, and damaged freight.
North America
Asia
Asset retrieval
Manage all refusals and returns inventory with consistent disposition strategies for packaging, order optimization, storage, pickup, and more.
North America
Asia
What Is Reverse Logistics and How Can It Help Your Supply Chain?
Today’s retailers and supply chain professionals need to have a plan in place to minimize waste and cut down on inefficiencies when products re-enter the supply chain. Discover the three distinct ways a strong reverse logistics solution can help you save money, increase efficiency, and better understand your overarching reverse logistics supply chain needs.
Testimonials
"C.H. Robinson’s ability to be nimble and provide the end-to-end visibility we lacked for so long has allowed us the opportunity to take control of our returns process and improve our customer experience."
“C.H. Robinson has technology to make my supply chain run smoother—from getting the capacity I need for my time-sensitive freight, to providing detailed visibility to all of the job locations on when shipments will arrive, which helps us plan more effectively and stay on budget.”
What sets our reverse logistics services apart
Reverse logistics is a niche area of expertise within supply chains. It brings together the right solutions and expertise to give your customers the convenience they demand while maximizing recovery value, strategizing disposition, and determining an ultimate destination for products that can’t move forward or require backward motion in the supply chain.
Trust C.H. Robinson to help create a precise and effective reverse logistics strategy that keeps you aligned with customer demands and in compliance with regulatory bodies. Having a clear plan in place before you need it keeps you in control, reducing the risk of improper disposal or costly compliance issues.
Global mattress manufacturer optimizes return operations
Challenge
The global mattress manufacturer’s existing return process was handled individually by retailers, lacking full visibility and causing inefficiencies in supply chain and customer experience.
Solution
C.H. Robinson created a custom solution that included the reverse logistics communication hub and Navisphere© online to introduce full visibility and optimization reports.
Result
With the process fully owned by the mattress manufacturer the return cycle has been reduced to hit a 14-day target from the time a customer returns a product to the customer getting credited after the return has been delivered and fully processed. The manufacturer now has visibility and control over costs and with Navisphere© insights can see return costs down to a cost-per-piece level.
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Less than truckload
Meet rising demand and fulfill more frequent orders with LTL shipping solutions that get your products where they need to be, on time in full. For the ultimate level of flexibility, let us help you find the right combination of LTL freight services to gain efficiencies while exceeding customer expectations.
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Freight consolidation
Save time and money while reducing emissions. Get multimodal capacity, end-to-end visibility, and the expertise to meet varying compliance and sustainability requirements with our consolidation services.
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Warehousing
Distribute product quickly and efficiently with freight warehousing from C.H. Robinson. Secure warehouse space in key locations to cost-effectively reinforce your distribution network.
Learn moreGlobal technology for global supply chains
Effectively manage both your forward and reverse logistics with Navisphere® technology backed by contact center services.
- Gain end-to-end visibility with reverse logistics functionality already integrated in Navisphere
- Control costs and improve efficiencies with configurable reporting
- Review key supply chain data and informed insights with real-time communications
Knowing where freight is and where it’s going to be is key to effective communication and consistently delivering on expectations. Trust Navisphere for all your reverse logistics freight shipments.