Carrier Technology

Streamline shipment management and haul smarter with carrier technology solutions that keep you connected, for more of the loads you want—anytime.

One platform for end-to-end load management

In today’s connected world, you need technology that keeps up with you. Supercharge your productivity with robust tools all in one place. Our Navisphere® Carrier platform and free mobile apps make it easy and convenient.

Seamlessly integrate our solutions into your existing technology

Working with a highly connected tech platform means more options to track the loads you haul. Choose the tools that suit you best—our single platform can save you time.

ELD connectivity

Ensure smooth deliveries with fewer interruptions. Simply connect your electronic logging device (ELD) and you're ready to go. Our direct connections deliver real-time tracking capabilities and ensure privacy by only remaining active during transit.

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Get our loads in your TMS with API connectivity

Create a hassle-free digital experience using a customizable free application programming interface (API) connection. It’s easy to find, book, and auto-create loads where you already do business—no need to call or email.

Frequently asked questions

When it comes to hauling for C.H. Robinson, you have questions, we have answers.

Q: Should I use Navisphere Carrier or Navisphere Driver?

If you're an owner-operator or dispatcher that needs an app to search for loads and manage a small business, including financial details, Navisphere Carrier is the app for you.

If you only need to provide automatic tracking updates and submit documents for assigned loads, Navisphere Driver has everything you need.

Q: What's the difference between the Navisphere Carrier mobile app and the Navisphere Driver mobile app?

The Navisphere Carrier mobile app is the perfect app for small carriers as they interact with C.H. Robinson and grow their business. It is a fleet management tool primarily for owner-operators, small carriers, and dispatchers. As financial information is available, users require a login and password to use.

Navisphere Carrier users can:

  • Find loads
  • Oversee a driver list
  • Access all loads assigned to their company
  • Provide shipment visibility and tracking
  • Photograph and submit load documents for payment
  • Monitor the billing status of each load

The Navisphere Driver mobile app is just for drivers. The simple functionality allows drivers to access assigned loads with just their cell phone number and a four-digit authentication code that they’ll receive via SMS text message when the app is installed. The app provides:

  • Automatic in-transit and stop updates over the course of a load
  • Document, photo, and upload capabilities to help speed up the payment process
Drivers can only view information regarding their assigned loads rather than company assignments and because the app does not include financial information, there is no login or password required.

Q: Are the load tracking capabilities the same on Navisphere Carrier and Navisphere Driver?

Yes. Both are GPS-based apps that use the Location Services of the smartphone to provide automatic updates. GPS tracking is more accurate than cellular triangulation used by other tracking solutions.

Both Navisphere Carrier and Navisphere Driver have a standard location update frequency of one hour that can be increased to updates every 15 minutes based on customer request. Auto-stop updates for arrivals are triggered when a driver crosses a one mile geo-fence and for departures, it’s a one and a half mile geo-fence.

The combination of GPS and geo-fence tracking provides touch-free shipment visibility throughout the life of a C.H. Robinson load.

Q: How much will Navisphere Carrier or Navisphere Driver affect my phone's battery life and data plan?

All apps require battery and data. Our mobile apps are both very efficient, and any battery or data usage is outweighed by the benefits to a user’s business. Both Navisphere Carrier and Navisphere Driver use less battery and/or data than browsing websites on your phone.

Have more questions about carrier technology?

Ask about mobile app setup, how to upload paperwork, instant freight booking, or anything else. Our carrier services team is standing by, ready to help.

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