Female presenter at a white board | Managed Services by TMC a division of C.H. Robinson

Managed Services

Let our tenured supply chain experts manage your daily supply chain tasks. Get customized logistics solutions with managed services from TMC, a division of C.H. Robinson.

  • Reach your goals faster without adding headcount—trust our logistics experts around the world to become an extension of your team.
  • Stay focused on strategic business initiatives. We can strengthen your supply chain through optimization, integration, and operational best practices.
  • Make data-driven decisions using our unparalleled technology and insights into your supply chain opportunities.
Global solutions

Managed Services Solutions

Leverage highly proven, repeatable, and sustainable processes while working with talent who understands your supply chain and the technology used to support it.

Order Management

Meet and exceed your key performance indicator (KPI) goals with help from our experts. We will monitor and manage your ever-changing orders to keep them aligned with your identified KPIs. Further improve your shipment planning strategy with a network evaluation to determine immediate and long-term opportunities.

Appointment Scheduling

Increase visibility across your supply chain, improve load planning, raise service standards, and reduce carriers’ administrative costs. With proper scheduling processes in place, you can also make smarter decisions on load acceptance policies.

Event & Exception Management

Work to prevent future exceptions today. Using proactive alerts triggered by smart algorithms, our people can quickly resolve exceptions, overcome potentially disruptive events, and determine the root cause—potentially eliminating future occurrences.

Carrier Management

Satisfy carriers and become a favored shipper. Our proactive efforts to communicate with your carriers sets clear expectations and drives accountability. Use our carrier performance scorecards to help improve service while reducing unnecessary costs.

Supplier Management

Help suppliers keep pace with your initiatives. Across the supply chain there are opportunities to streamline supplier relationships. We model your inbound network, convert payment terms, train suppliers, support change management, build compliant processes, and more.

Claims Management

Keep claims and outstanding issues from impacting your supply chain success. From claim receipt to claim settlement, we document, manage, and track claims on your behalf. Let us become advisors that facilitate resolutions and avoid disruptions.

Spend Management

Develop prioritized and measurable savings plans. Our people apply operational excellence strategies to your plans for proper alignment with established KPIs. Through this, we can better manage costs effectively and mitigate financial impacts that may arise.

Performance Monitoring

Ensure you hit performance targets and make operational improvements with an impact. Using lean methodologies, we measure KPIs, adjust technology, and rework processes—helping you achieve your goals faster.

Curly haired woman in white blazer at a white board

What sets our managed services apart

From logistics process management and consulting to supply chain engineering, managed services from TMC maximize the capabilities of global technology through talented supply chain experts. Trust TMC to manage and orchestrate your supply chain across regions, suppliers, forwarders, and carriers with our network of global Control Tower® locations.

You gain a foundation for scalable logistics strategies through our carrier-neutral services and technology. Whether you’re looking to streamline operations and enhance supply chain transparency or need a team of experts who can manage your daily logistics needs, we can help. meet your business goals.

Address your logistics needs with managed services from TMC, a division of C.H. Robinson

Drive your business forward with experts who become an extension of your team.

Featured Resources

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BlogHow Shippers can Navigate the Supply Chain Talent Shortage

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VideoSubway’s Historic Menu Change—Delivered

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VideoWhat Global Shippers Say About Working with TMC