Quick, reliable payment on the loads you want to haul. From Quick Pay to cash advance—choose from convenient payment options that put you in the driver’s seat for when and how you get paid.
*Explore our Mexico carrier payments page by clicking here.
Your business has unique needs. We’ve got you covered. Try our helpful tool to see which payment option (or options) will help you meet your goals.
Get up to 60% of your payment
on the loads you want,
immediately after pick up.
Get total payment on all loads—
just two days after submitting
load documents.
Upload your load documentation to start the payment process. With several convenient ways to submit paperwork, it’s easy to choose the option that works for you—regardless of whether you’re on-the-go or in the office.
Scan and upload to Navisphere® Carrier
Take a picture and send via our mobile apps
When it comes to choosing the right payment option, uploading documents, or speeding up the payment process, you have questions, we have answers.
C.H. Robinson offers multiple ways to submit documentation, so you can get paid quickly on all your loads. Scan and upload your documents to Navisphere Carrier, use our mobile apps to upload documentation, or email documents to [email protected].
Always submit the signed Bill of Lading (BOL) with receiver signature for each stop and the invoice for every load. As needed, submit unloading/lumper receipts, proof of delivery (POD), weight tickets, and air way bills. Paperwork must be legible and easy to read. Ensure images are not blurred or cut off.
There are several reasons why a load payment has not been released. The most common reasons include:
C.H. Robinson offers multiple ways to get paid quickly. Cash Advances allow you to get up to 60% of your payment right when you pick up a load. Quick Pay ensures you get paid 2 days after you submit all load documents, including a proof of delivery.
Contract carriers who earn Key status in our Carrier Advantage Program by reaching 95% on-time performance and 90% tracking success are eligible to receive our lowest Quick Pay rates.
Contract carriers can check the payment status of a load within the My Loads or Payments tab in Navisphere Carrier—web or app.
We’re here to answer your questions about payment options, resolving outstanding claims, or anything else. Our carrier services team is standing by, ready to help.