TMC Frequently Asked Questions

TMC helps shippers connect, automate, and optimize their supply chains by pairing global transportation management system technology with a full menu of managed services, including logistics process management, consulting, and supply chain engineering.

TMC also helps shippers track, monitor, and respond to supply chain disruptions on a global scale through delivering Navisphere^® Vision, a real-time visibility platform that tracks all inventory at-rest or in-motion, across all modes and regions.

Shippers across all industries, including consumer packaged goods, produce, automotive, manufacturing, food and beverage, and more choose to work with TMC. With more than $6.7 billion in freight under management (FUM) and 21 million annual shipments across all modes and global regions, TMC is trusted by some of the largest global shippers in the world including Microsoft and John Deere.

TMC offices are strategically located around the world. Our global Control Tower^® network connects our global operations. TMC headquarters are in Chicago, Illinois in the United States. Additional global Control Tower locations include Seattle, Monterrey, Amsterdam, Wroclaw, and Shanghai.

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No. TMC operates independently with intentional and measurable separation from the capacity teams at C.H. Robinson. Our commitment to keep data separate and confidential is part of our standard contract language.

Visit us at https://www.chrobinson.com/en-us/about-us/chrobinson/tmc or connect with one of our TMC experts to learn how we can help reach your goals.

Shippers: Reach out to your customer success manager or our customer service team at +1 800-967-9619.

Carriers: Reach out to your dedicated carrier relations manager or our support department at +1 800-326-9977.