Get paid in minutes
You’re in the driver’s seat with solutions from C.H. Robinson FinancialTM
Stay on the road with fast payment options
Keep your business running smoothly with C.H. Robinson Financial—an all-in-one suite of flexible, easy-to-use financial options. From back-office support to load payments in minutes, we have you covered.
Solutions to improve your cash flow
Factoring
Expedite payment for loads with C.H. Robinson and others with Factoring powered by Delta™, the preferred factoring solution.
Quick Pay
Get paid in as little as two days after submitting all required paperwork on C.H. Robinson loads with Quick Pay.
A bank account that gets you paid in minutes
Open a LoadPayTM digital bank account and deposit your load payments to get paid in minutes if you choose Factoring powered by Delta or Quick Pay. Plus, get instant access to your funds—no waiting for checks, bank hours, or slow ACH transfers—and use them anywhere Mastercard® is accepted.
Compare payment options
| Recommended | |||
|---|---|---|---|
| Factoring powered by Delta | Quick Pay | Standard Pay | |
| Time to get paid without LoadPay | 1 day | 2 days | 20 days |
| Time to get paid with LoadPay | Minutes | Minutes | 20 days |
| Fees | 1.5%* | 1.5%** | 0% |
| Payments on C.H. Robinson loads | Yes | Yes | Yes |
| Fast payments on non-C.H. Robinson loads | Yes | No | No |
| Back-office support | Yes | No | No |
| Apply now | Try Quick Pay | Included |
* Contract carriers that sign up for Factoring powered by Delta will experience fees as low as 1.5%.
** Contract carriers who earn Key status in our Carrier Advantage Program are eligible to receive our lowest Quick Pay rate in the months they hold that status.
Start the payment process
Upload your load documentation to start the payment process. With several convenient ways to submit paperwork, it’s easy to choose the option that works for you—regardless of whether you’re on-the-go or in the office.
Mobile Apps
Take a picture and send via our mobile apps
LoadDocs
Email documents one load at a time with LoadDocs
Cash Advance: The fastest way to get paid
Get up to 60% of your payment on the loads you want with cash advance, immediately after picking up.
Testimonianze
“Cash advances are great for me and my business. I get money up front, helping me cover the cost of fuel and lumpers. Plus, having it available directly in Navisphere Carrier saves me the time and hassle of making phone calls.”
Want the best payment solution for your business? Our carrier financial experts can help you find it.
Frequently asked questions
When it comes to choosing the right payment option, uploading documents, or speeding up the payment process, you have questions, we have answers.
Q: How do I submit paperwork for loads on your truck load board?
C.H. Robinson offers multiple ways to submit documentation, so you can get paid quickly on all your loads. Scan and upload your documents to Navisphere Carrier, use our mobile apps to upload documentation, or email documents to [email protected].
Q: What paperwork is required to get paid?
Always submit the signed Bill of Lading (BOL) with receiver signature for each stop. As needed, submit unloading/lumper receipts, proof of delivery (POD), weight tickets, and air way bills. Paperwork must be legible and easy to read. Ensure images are not blurred or cut off.
Q: I’ve submitted all my load paperwork, why haven’t I been paid?
There are several reasons why a load payment has not been released. The most common reasons include:
- Missing or illegible paperwork
- Load number is not written on each document received
- Correct load number not written on each document received
- Bill of lading (BOL) is not signed
- Damage/shortage is noted on the BOL; in this case, your load representative will have to approve payment after reviewing the situation
- Missing carrier invoice; a load confirmation is not an acceptable invoice; the invoice should contain the load number, balance due, and your carrier ID number.
Q: What's the fastest way to get paid?
C.H. Robinson offers multiple ways to get paid quickly. Cash Advances allow you to get up to 60% of your payment right when you pick up a load. Quick Pay ensures you get paid 2 days after you submit all load documents, including a proof of delivery.
Q: How do I earn the lowest Quick Pay rates?
Contract carriers who earn Key status in our Carrier Advantage Program by reaching 95% on-time performance and 90% tracking success are eligible to receive our lowest Quick Pay rates.
Q: How do I check the payment status of a load?
Contract carriers can check the payment status of a load within the My Loads or Payments tab in Navisphere Carrier—web or app.
* Factoring products and services are offered by TBK Bank, SSB d/b/a Factoring Powered by Delta.
* LoadPay is a product offering of TBK Bank, SSB, Member FDIC. The LoadPay debit card is issued by TBK Bank, SSB pursuant to a license from Mastercard.