C.H. Robinson Strengthens Investment and Support For Healthcare Customers

Expanded ISO 9001 Certification provides critical new Logistics Options for North American Medical and Pharmaceutical Sector

mayo 21, 2025 | Press Release

C.H. Robinson, a leading global logistics provider managing 37 million shipments annually, announced today that it has expanded its ISO 9001:2015 certification. This expansion reinforces Robinson’s commitment to delivering high-performance, regulatory-compliant supply chain solutions, while enhancing its ability to meet rigorous quality standards with safety and reliability. It also solidifies Robinson’s leadership as a trusted partner for medical device, medical technology and pharmaceutical customers.

The certification affirms the company’s adherence to best practices in temperature control, chain of custody, and product protection, enhancing our capabilities in the healthcare logistics sector, where precision and compliance are crucial.

To meet healthcare customers' specific needs, C.H. Robinson uses a tiered system of Standard Operating Procedures (SOPs) aligned with ISO 9001:2015 standards. Thanks to these SOPs, it can:

  • Provide clear instructions for product handling, storage, and transportation, which minimizes errors, protects product integrity and ensures we are putting patients' safety first.
  • Enhance training and compliance, ensuring that all personnel adhere to best practices and regulatory requirements.
  • Emphasize traceability and accountability, crucial for preventing counterfeit goods and facilitating recalls quickly.

This framework ensures consistency and rigor across logistics processes while maintaining flexibility to adapt to evolving regulations and changing customer expectations. By being agile and responsive, C.H. Robinson empowers its partners to focus on exceptional patient care without supply chain disruptions.

"This certification enhances our global logistics capabilities, strengthens partnerships with customers and carriers, and underscores our commitment to precision, compliance, and reliability—empowering us to deliver high-quality, auditable transportation solutions at scale," said Ronnie Davis, Vice President, North American Healthcare at C.H. Robinson. "This commitment not only helps our customers comply with rigorous regulatory requirements but also enables exceptional care because products are delivered in a safe, compliant manner.”

With this expanded certification and advanced operational capabilities, C.H. Robinson continues to set the standard in healthcare logistics—providing trusted, quality-driven solutions and a commitment to continuous improvement in support of better outcomes around the world.

For more information about C.H. Robinson and healthcare logistics, visit our website.

About C.H. Robinson

C.H. Robinson delivers logistics like no one else™. Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex. 83,000 customers and 450,000 contract carriers in our network trust us to manage 37 million shipments and $23 billion in freight annually. Through our unmatched expertise, unrivaled scale, and tailored solutions, we ensure the seamless delivery of goods across industries and continents via truckload, less-than-truckload, ocean, air, and beyond. As a responsible global citizen, we make supply chains more sustainable and proudly contribute millions to the causes that matter most to our employees. For more information, visit us at chrobinson.com (Nasdaq: CHRW).