Pricing Analyst

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consists of, but are not limited to, the following: 

• Execute Pricing processes and service level agreements with the branch network that meet the pricing needs of commercial resources and retains pricing data within our bid ecosystem 

• Manage, complete, and respond to daily pricing requests in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane 

• Provide notes on every pricing activity logging how the pricing was compiled to effectively communicate that information to relevant operations staff upon award 

• Perform checks and balances of bid submissions and awards, and subsequent uploads to our Bid Ecosystem 

• Ensure quality assurance of submitted bid rates, award verification and final rate uploads 

• Read through bid materials to understand requirements and expectations 

• Gather, consolidate, and verify rates and lane awards 

• Manage the timeline for all parties involved to ensure timely submission of bids 

• Ensure compliance with operational policies prior to pricing business 

• Monitor and report back to management monthly progress towards assigned goals and KPIs 

• Understand modal yield strategy & modal assessorial fees     

• Maintain a strong understanding of all C.H. Robinson pricing tools & myQ to leverage process and quality 

• Identify process improvements in the quality of pricing activities and trends that lead to more favorable win ratios 

• Communicate and develop rapport with key business stakeholders and branch network with the goal of understanding modal yield strategy and modal assessorial fees and/or market fluctuations 

• Collaborate with teams around the Network of offices and shared services to continuously improve processes, build tools, and share best practices for pricing 

• Assess data from a variety of sources and use it to derive insights while generating pricing strategies  

• Align capacity measurements from current drayage providers to ensure operational execution is attainable  

QUALIFICATIONS 

Required: 

• High school diploma or GED 

• Minimum 2 years previous experience in operations, customer service, and/or pricing 

• Fluent in Spanish and English (written and verbal) 

Preferred: 

• Bachelor’s degree from an accredited college or university 

• Proficient in Microsoft Office Suite of programs 

• Commercial experience within C.H. Robinson and/or external logistical experience 

• Ability to work cross-functionally and effectively influence and partner 

• Strong communication skills (written and verbal) 

• Demonstrated prioritization, time management, and attention to detail and accuracy skills 

• Demonstrated strong decision-making skills, problem solving and conflict resolution skills, and ability to prioritize tasks between daily responsibilities 

• Values a diverse and inclusive work environment