Operations Manager 2nd shift

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Educate Distribution Center staff on Distribution Center Model vision, guiding principles, and strategy

• Develop and maintain knowledge of fresh supply inventory, production processes, quality control, costs, and techniques for maximizing productivity

• Maintain appropriate metrics evaluating operational and economic performance in the areas of receiving, shipping, inventory, production, and all service level offerings

• Ensure all customer service metrics are consistently met or exceeded

• Ensure receiving, shipping, inventory and production crews deliver product within specified quality, condition, and food safety protocols

• Operate in an efficient/cost conscious manner so that all budgeted objectives are achieved

• Review all equipment preventative maintenance schedules and work orders

• Ensure safety and sanitation schedules that ensure the facilities compliance with HAACP, OSHA and Primus Inspection Standards are completed

• Reinforce a culture of safety throughout the facility by following safety policies and procedures

• Communicate clearly and concisely with all audiences; keep others informed and listens carefully to input and feedback

• Work with Distribution Center leadership staff to execute standard operating procedures designed to ensure all facility services are accurately documented and consistently executed

• Ensure safe and efficient use and maintenance of facility equipment

• Reinforce safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA and Food Safety standards"

• Monitor supplies, packaging, and raw materials needed to operate business on daily basis

• Identify areas for improvement and make recommendations, including using metrics to identify areas for improvement

• Root cause problem solving to drive process improvement

Team Leadership:

• Ensure distribution center crews operate in an efficient, productive, accurate and professional

• Maintain proper staffing levels, staff schedules, oversee hourly staff training; Plan needs based on projected projects and volume; Deliver timely performance feedback and corrective suggestions/actions to both staff and customer account teams

• Maintain a constant presence in the work area to support and lead warehouse staff; Provide a safe work environment for all areas of operations; develop and maintain a positive and collaborative work environment

• Ensure integrity and discretion when handling sensitive and confidential information

• Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent

• Support the annual merit and equity programs for assigned team to align compensation with performance results

• Outline employee role accountabilities and expectations; manages performance to drive the right behaviors and improve results and provides useful real-time coaching, development activities and stretch assignments; supports employees with problem resolution

• Develop people to meet both their career goals and the organization's goals

• Encourage employee feedback through formal and informal channels.  Work with next level manager to acknowledge and take action on feedback to drive a trusting culture of open two-way communication, inclusivity, collaboration and continuous improvement

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Must be at least 18 years old

• Minimum 5 years of experience in a warehouse, distribution center, and/or manufacturing operations environment

• Minimum 2 years of experience leading and managing teams

• Knowledge of efficient and safe warehousing practices

• Proficient computer skills

• Manual dexterity required for operating machinery

• Ability to occasionally lift up to 50lbs

Preferred:

• High School Diploma or GED

• Bachelor's degree from an accredited college or university

• Ability to build strong relationships across all levels of the organization

• Excellent interpersonal, organizational, communication, presentation, and negotiation skills

• Ability to motivate and inspire high performing teams

• Proven history of delivering detail oriented, accurate and organized results under pressure 

• Demonstrates the desire and capacity to operate in an entrepreneurial, multi-task environment

• Bilingual in Spanish and English

• Values a diverse and inclusive work environment

Disclaimer:

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page