C.H. Robinson is currently hiring a General Manager – Restaurant Solutions within North American Surface Transportation (NAST). In this role, you will lead a dynamic team of both people leaders and individual contributors in a NAST office, overseeing a complex and diverse customer portfolio. Collaborating with other functional leaders, you will set customer strategy, drive execution to generate demand, and create opportunities to highlight solutions across C.H. Robinson divisions. Your leadership will be crucial in achieving both business unit and enterprise goals through talent management and development. If you’re passionate about driving customer strategy in the restaurant solutions space as well as developing top talent, apply today and join us as we redefine excellence in customer experience.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four to five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

• Drive priorities and business decisions with a customer-first mindset, ensuring exceptional service and performance
• Innovate and improve by leveraging deep understanding of C.H. Robinson’s capabilities and industry trends
• Lead and motivate teams to achieve business results, key performance metrics, and strategic objectives
• Directly contribute to team performance, business growth, and long-term success through account sponsorship
• Establish routines that prepare teams for productive customer engagements and enable growth
• Utilize analytics and technology to drive improved business results and efficiency
• Review and execute customer strategies to foster, retain, and grow relationships and accounts
• Champion employee development through coaching, feedback, mentoring, and training
• Foster a diverse and inclusive environment where all employees thrive
• Embrace and lead change management initiatives, ensuring successful implementation and reinforcement
• Oversee annual budgeting, expense management, and maximize cash flow with internal resources and execute to those plans
• Strategize and deploy resources for business opportunities and daily service delivery
• Build and leverage internal relationships to ensure collaboration, quality, and issue resolution
• Ensure compliance with regulatory and workplace conduct standards, and manage audits and process changes as needed
• Manage space, technology, and business continuity plans for multiple C.H. Robinson offices, as applicable

Required Qualifications:

• Bachelor’s degree from an accredited college or university
• Minimum 7 years logistics industry experience
• Minimum 3 years of people management experience 
• Minimum 2 years’ experience of business development in food, restaurant or retail preferred
• Ability to travel up to 30%

Preferred Qualifications:

• Values and models a diverse and inclusive work environment
• Strong knowledge of C.H. Robinson’s commercial-facing business
• Experience leading leaders/supervisors and other staff across varying levels
• Proven experience winning and retaining business with complex customers
• Demonstrated experience consulting, effectively resolving conflict, and thriving in a fast-paced, decentralized, matrixed environment
• Recognized ability to manage high priority demands during times of organizational change
• Strong customer strategy planning, problem solving skills, and ability to execute a plan
• Demonstrated success generating revenue or business growth
• Financial management experience and ability to communicate financial metrics
• Effective and flexible communication skills, including proficiency presenting to both internal and external senior leadership level audiences 
• Demonstrated collaboration, influence, relationship building, and negotiation skills

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran