C.H. Robinson is seeking a Project Logistics Senior Manager to join our project logistics team. In this key position, you will be responsible for the development, growth and retention of large project logistic accounts. You will be responsible for driving continuous improvement and articulating customer value to support customer’s supply chain across multiple offices and geographies.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Business Development:

• Use strategic negotiation and sales strategies at the leadership level in discussing complex pricing and selling solutions with customers

• Subject matter expert in identifiable industries like Oil & Gas/Renewable Energy or a specific mode such as Air/Ocean Chartering or a designated region

• Lead and participate in Global deal teams

• Develop business by identifying and closing opportunities in partnership with the office network

• Market the Project Logistic service line to our Domestic and Global Forwarding sales and account management teams through ongoing education

• Design and implement transportation solutions for Project Logistic services. This includes partnering with internal pricing teams and being a liaison between the service and network to create method statements and transportation plans.

• Interpret and use internal/external data and provided by carriers of different modes along with customer information transport drawings to provide customers with risk assessments, method statements, transportation plans and route studies

• RFP Management includes reviewing and vetting documents, participating in and facilitating customer calls, assisting in capturing and communicating customer goals, needs and opportunities

• Coordinate information flow and global deal team communication, including internal strategy discussion and customer Q&A

• Workswith our internal teams such as Solution Design and other service lines, creating deliverables aligned to meet customer goals:

  • Pricing

  • Executive Summary or RFI

  • Aid in response submittal, as needed

  • Build transport plans and method statements

• Manage contracts through partnering with the network, Legal and other internal resources:

  • Understand scope of relationship

  • Review agreements for initial red flags and provide edits

  • Direct customer interaction when needed to improve speed of process

• Verifie design compliance with all specifications and requirements

• Ensure design compliance with all specifications and requirements documents

• Quality Assurance of all engineering deliverables

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Consultation/Customer Service:

• Penetrate the account by making contacts and building relationships at multiple levels, including senior leadership, and in multiple departments within the account

• Conduct regular business reviews with senior leadership, leveraging internal and external data to gain customer insights, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting long-term strategic solutions to customers

• Interpret and use internal/external data and market intelligence (indexes, research, etc.) along with customer information (articles, press, etc.) to provide customers with business insights, improve customer outcomes and grow the business

• Stay informed of changes within customers’ business, industry and sector through regular customer communication and applies that knowledge to identify new opportunities

• Build trusting relationships by acting as an ambassador of the Project Logistic service line to the network, in addition to external customers and suppliers

• Respond to network inquiries on topics related to the industry, market trends and competitive intelligence for Project Logistics

• Work directly with the network to prioritize appropriate customer opportunities

Required Qualifications:

• High School diploma or GED

• Minimum 5 years of Engineering, project logistics and Oil and Gas Industry experience

• Ability to travel 25-50% of time (domestically and international)

Preferred Qualifications:

• Freight forwarding experience (preferably project style cargo and breakbulk)

• Previous sales experience

• Bachelor’s Degree from an accredited college or university in Marine Engineering or a Stationary Engineers License (preferred but not required)

• Strong decision making, critical thinking and problem-solving skills

• Excellent and flexible communication (both written and verbal) skills

• Ability to build and develop strong relationships and manage multiple internal and external stakeholders with competing priorities

• Strong customer orientation and customer focused service delivery

• Ability to adapt, learn and become proficient in multiple systems and detailed processes quickly

• Highly organized and detail-oriented with strong ability to prioritize with little direction

• Strong prioritization and time management skills

• Proven ability to thrive in a fast-paced and ever-changing environment

• Ability to manage tight deadlines and adapt to changing priorities

• Passion for providing exceptional service to internal and external customers

• Proficient in Microsoft Office Suite of programs

• Proven ability to create and present comprehensive solutions and service packages to all buying influences

• Demonstrated influencing, negotiation, collaboration, communication and presentation skills

• Strong strategic orientation, relationship building, negotiation skills and business acumen

• Values a diverse and inclusive work environment

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide additional company benefits plan that matter to you most, including life and medical insurance/ Critical illness, accident death and disability Insurance, Paid time off (PTO), Paid Sick Leave, Holiday Allowance and among others, the opportunity to prosper in a Fortune 500 company.