Job ID: R44800

Logistics Associate

Primary Location: Wuhan, Hubei China

The Logistics Associate is responsible for supporting their assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. This person is accountable for completing all assigned tasks with accuracy and timeliness. The Logistics Associate is expected to handle any internal or external communication with professionalism and courtesy.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Ensures Transportation arrangements are made for shipments by the following:
    • Provide timely and professional written and verbal responses to customer requests
    • Booking transportation loads in the Transportation Management System
    • Monitoring team mailboxes
    • Resolving simple exceptions to any pre-defined processes
    • Scheduling delivery appointments with receivers
    • Making any necessary changes as requested by the customer within the Transportation Management System
    • Manual building and creating new Transportation loads within the Transportation Management System
  • Conduct systems trainings to external parties
  • Follow standard operating procedures and update when gaps are identified
  • Run, format, or distribute any reports to the appropriate internal or external parties
  • Contribute to projects that utilize the CHR project-based delivery model
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • Bachelor’s degree from accredited college or university
  • Ability to work flexible schedule on occasion, including overtime hours when requested
  • Site Specific: Fluent in English and the primary language of the applicable region

Preferred Qualifications:

  • Prior experience in Supply Chain, Transportation, and/or Logistics
  • Proficient in Microsoft Office Suite of programs
  • Solid understanding of Information systems
  • Friendly and articulate phone demeanor
  • Strong verbal and written communication skills
  • Detail oriented
  • Able to work in a fast-paced and dynamic environment
  • Ability to problem solve quickly and accurately
  • Ability to prioritize and handle a variety of tasks
  • Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
  • Values a diverse and inclusive work environment

Equal Opportunity Emp

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide additional company benefits plan that matter to you most, including life and medical insurance/ Critical illness, accident death and disability Insurance, Paid time off (PTO), Paid Sick Leave, Holiday Allowance and among others, the opportunity to prosper in a Fortune 500 company.

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