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[Matt Montour, Senior Director of Logistics IPC] Subway's the largest quick-serve restaurant chain in the world with almost 40,000 restaurants. And what IPC does is we help to make sure that all the franchisees have a scalable, high quality, highly profitable franchise. The quick-serve restaurant industry has one of the most complex supply chains. To be able to give the same quality food across a huge region, it's extremely difficult. Subway's Big Fresh Refresh is actually the largest menu change that Subway's ever done. Probably one of the biggest challenges IPC and Subway have seen from a supply chain perspective ever. With C.H. Robinson, we get a lot of scale and we get a lot of value. It allows us to go further, faster.
[Piotr Brodzikowski, Key Account Manager C.H. Robinson] We provide a global suite of services to IPC Subway including: Truckload, LTL, Intermodal, ocean, air, customs broker, Last Mile, and supply chain consulting.
[Matt] Having C.H. Robinson and TMC be able to help us navigate on combining shipments and adjusting to order profiles, really turning on a dime, really allowed us to ensure product to all of our franchisees throughout some of the biggest changes in business.
[Tiffany Carter, Customer Success Manager, TMC, a divison of C.H. Robinson] Navisphere®is there global TMS. Navisphere manages their entire supply chain. It enables execution and visibility of all transportation activities in one global technology platform.
[Matt] Robinson's technology is really second to none. Really allowed us to gain control over our supply chain. Using technology that's built by supply chain experts, allows us to implement supply chain solutions much faster and drive more value for Subway franchisees.
[Sebastian Ordonez, Director of Logisitcs IPC] The biggest challenge for us is visibility, and we're able to achieve that with Navisphere and the technology tools that C.H. Robinson delivers.
[Matt] Leveraging data, technology, and people has allowed us to really innovate beyond wherever I thought the supply chain could go. And C.H. Robinson's been absolutely critical to the success of The Big Refresh.
Subway’s historic menu change—delivered
When Subway, the largest quick-serve restaurant chain in the world, was making the “Eat Fresh Refresh” menu change, IPC knew C.H. Robinson was the only company that had the right services, technology, and global scale to seamlessly update their nearly 40,000 locations. Watch how our global suite of services made it possible.