Logistics Associate

We’re hiring! We’re looking for a Logistics Associate to join our team in São Paulo. This role is responsible for coordinating transportation arrangements, supporting customers, resolving exceptions, and ensuring smooth logistics operations. Fluency in Spanish is mandatory to effectively operate in a multicultural and dynamic environment. If you’re detail-oriented, communicative, and thrive in a fast-paced setting, we’d love to hear from you!

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Ensure Transportation arrangements are made for shipments by the following:
  • Providing timely and professional written and verbal responses to customer requests
  • Booking transportation loads in the Transportation Management System
  • Monitoring team mailboxes
  • Resolving simple exceptions to any pre-defined processes
  • Scheduling delivery appointments with receivers
  • Making any necessary changes as requested by the customer within the Transportation Management System
  • Manual building and creating new Transportation loads within the Transportation Management System
• Conduct systems trainings to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the CHR project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma and/or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Fluent in Spanish

Preferred:

• Bachelor’s degree from accredited college or university
• Prior experience in Supply Chain, Transportation, and/or Logistics
• Proficient in Microsoft Office Suite of programs
• Solid understanding of Information systems
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Dental Insurance

• Life Insurance

• Paid Time Off to Volunteer in Your Community

• Meal/Food Vouchers

• Daycare Allowances

• Child Birth Credit

Equal Opportunity Statement

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.