C.H. Robinson is looking for a dynamic Senior Carrier Representative to join our team and drive success in the UK domestic market.
In this role, you will build and maintain strong relationships with carriers, strategically secure capacity, and ensure seamless execution of shipments to meet customer expectations. You’ll take ownership of strategic freight opportunities, leveraging your expertise to develop innovative solutions like drop trailer programs and dedicated capacity. By using data-driven insights and negotiating effectively, you’ll make informed buying decisions and grow our carrier network.
If you thrive in a fast-paced environment and enjoy solving challenges, this is your opportunity to make an impact!
RESPONSIBILITIES:
The duties and responsibilities of this position consist of, but are not limited to, the following:
Execution:
Match capacity to shipments to meet customer expectations and ensure seamless freight execution
Take ownership of strategic freight opportunities by aligning internal teams and delivering tailored capacity solutions
Create and execute SOPs while adhering to best practices and agreed-upon KPIs
Collaborate with internal teams to resolve shipment challenges and ensure smooth operational execution
Capacity Procurement:
Build a healthy portfolio of carrier capacity by sourcing, negotiating, and buying at market-competitive rates
Utilize analytics and pricing tools to guide informed buying decisions and secure capacity that meets load requirements
Develop innovative capacity solutions, including drop trailer programs, dedicated lanes, and multi-leg movements
Internal and External Relationships:
Build and maintain strong relationships with carriers through communication, visits, and account reviews
Research and onboard new carriers by generating leads and qualifying opportunities
Lead carrier evaluations to align future business needs and identify growth opportunities
Quality:
Drive automation compliance in carrier activities in alignment with company strategy
Ensure high-quality standards across all shipments and carrier engagements
Comply with internal trading rules and exceed quality expectations in every aspect of the role
QUALIFICATIONS
Bachelor’s degree from an accredited college or university
3+ years of experience in carrier sales and transport coordination, specializing in the UK market
Knowledge of managed carriers, automation tools, and recommendation systems
Proficiency in CRM tools and business KPI management
Excellent verbal and written communication skills
Strong negotiation, persuasion, and influencing abilities
Skilled at prioritization and thriving under deadlines
Open, adaptable, and eager to learn new opportunities
Team player with a "can-do" attitude and enthusiasm
Strong relationship-building and customer service-focused approach
What we offer
Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms
Comprehensive benefits: competitive salary and performance-based bonuses
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!