Real-Time Transportation Visibility: 2021 Gartner Magic Quadrant Results Revealed

Over the past year, major disruptions from the global pandemic, severe weather, capacity shortages, the Suez Canal blockage, and more, have reinforced the vital importance of supply chains, but also shined a public spotlight on their fragility in some cases. While the industry has been undergoing a digital transformation for some time, the current environment is accelerating the need for supply chain leaders to invest in technology solutions like visibility, artificial intelligence (AI), and predictive analytics to drive better resilience, agility, and performance.

The growing importance of real-time visibility

Research suggests that increasing resilience will be a top priority for many shippers as they recover from global disruptions caused by the COVID-19 pandemic. According to the 2020 Gartner Future of Supply Chain Survey of more than 1,300 supply chain professionals, “87% of respondents plan investments in supply chain resiliency within the next two years.”

To emphasize the importance and growth of transportation visibility solutions, Gartner recently published its first Magic Quadrant for Real-Time Transportation Visibility Platforms (RTTVP). The Gartner Magic Quadrant recognizes vendors upon two criteria: completeness of vision and ability to execute, helping shippers visually compare vendor options and analyze how each provider aligns with their business goals.

We’re proud to be included and named as a Challenger in this trusted report by one of the world’s leading research and advisory companies. Our RTTVP, Navisphere Vision, is built by and for supply chain experts and is backed by the experience and scale of one of the world’s most connected logistics platforms.

Real-time visibility with Navisphere® Vision

Navisphere Vision, delivered by TMC, a division of C.H. Robinson, helps you see your global supply chain in one place. By pulling in data and status updates from your third-party vendors and suppliers—plus weather, traffic, and geopolitical monitoring sources—our platform provides real-time visibility and insights to inventory at-rest or in-motion so you can deliver on promises to customers.

Through data science, AI, and machine learning, Navisphere Vision helps you track, monitor, and react to supply chain disruptions before they occur—across any mode or any region around the world. And with Navisphere Vision’s Internet of Things (IoT) device connectivity, real-time visibility goes beyond location. You can monitor and immediately mitigate issues when shipments are impacted by shock, tilt, humidity, light, temperature, or pressure.

Navisphere Vision is a carrier-neutral technology that is supported by the scale and information advantage of C.H. Robinson’s $21 billion in freight under management, 19 million annual shipments, and connectivity to more than 200,000 customers and contract carriers.

Create consistency and predictability through visibility

What valuable business insights can your company gain from real-time visibility? Beyond seeing your entire supply chain in one place, real-time visibility can help you achieve greater predictability through improved inventory management, automated decision modeling, and connectivity to supply chain partners.

Real-time visibility tools also help you manage the exponential growth of data produced by supply chains and increased customer expectations.

Turn data into actionable insights

As the amount of supply chain data explodes, turning that data into useable information can be challenging—especially if you are pulling the data from multiple platforms. Add agility to your supply chain with predictive and prescriptive analytics that reveal valuable business insights.

Deliver on promises to customers

Today’s customers want to know more about their orders than ever. Speed, flexibility, and consistency are not only expectations but demands. Customers expect a way see their order progress through every stage of the journey.

This makes supply chain visibility vital to delivering positive customer experiences. With real-time visibility and proactive alerts, Navisphere Vision makes you the first to know about shipment status updates, delays, or disruptions so you can deliver quality service to your customers.

Build your business case for real-time visibility

Real-time transportation visibility platforms can no longer be considered an emerging technology. Instead, they’ve become pillars of modern supply chain strategy. And they will only grow in importance as the market shifts and technology advances.

Don’t let the lack of real-time visibility hold back your supply chain. Request a demo of Navisphere Vision today.


Gartner, Supply Chain Executive Report: Future of Supply Chain — Crisis Shapes the Profession, Supply Chain Community Contributors, 30 December 2020

Gartner, Magic Quadrant for Real-Time Transportation Visibility Platforms, Bart De Muynck, Carly West, 14 April 2021

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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