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Client Advisory - Hurricane Florence

Current as of September 20, 2018

Hurricane Florence through navisphere vision

The impact of Hurricane Florence continues to be felt throughout the Carolinas and Virginia. The threat of significant flooding remains, at this point businesses and schools are opening as they are able. All of our C.H. Robinson offices in the area are open and fully operational. Our network of offices continue to be ready and available to assist customers.

Our thoughts are with everyone affected in the areas as they endure the situation.

Supporting our Customers and Carriers

The impact of Hurricane Florence on supply chains is beginning to be felt across North America. We recognize that you may likely have questions about how this weather event may impact your supply chain in the coming days, weeks, and months.

As always, our team is ready to work together with you to prioritize shipments and find alternative solutions throughout this crisis. Additionally, our technology is helping our network make contingency plans for shipments in transit. Our global visibility platform, Navisphere® Vision, utilizes predictive analytics to provide real-time information and actionable insights and alerts that can help our customers be more proactive in mitigating disruptions.

Overall Market & Weather Update

The reach of flooding continues to expand in North Carolina and South Carolina. Deteriorating road conditions across North Carolina remain according to the North Carolina DOT, and the South Carolina DOT is reporting parts of I-95 remain closed. To better understand the size and scope of the storm, visit the National Weather Service, which highlights high water areas.

Transportation Update by Mode

Throughout this week, you can expect to see delays for pick-up and delivery as well as possible rerouting.

Less-than-Truckload (LTL)

  • Several LTL terminals have opened this week, however there are a significant number of terminals operating with limited service primarily in North Carolina (over 20 terminals remain closed, and almost 80 terminals are operating at limited service). Consolidation shipments continue to be delayed going into the impacted areas of North Carolina. For track and trace information, contact your local C.H. Robinson representative.
  • Inland locations continue to experience limited service as clean-up efforts continue.

Intermodal/Rail Operations

  • CSX operations have been fully restored in the following areas: Florida, Georgia, Charleston, SC, and Rocky Mount, NC.
  • Norfolk Southern has re-opened their Charlotte, NC operations, an embargo remains on all shipments inbound to Charleston.
  • Union Pacific is accepting all in gates for containers heading towards the east coast. 


  • As the clean up and recovery efforts continue, shipments that were enroute to destinations have often had to divert to other areas for receiving and unloading.
  • Truckload capacity is expected to be slightly constrained as assets are being prioritized to support relief efforts.

Global Forwarding - Ocean and Air Shipping

  • Port of Wilmington (NC) will open for truck operations at the end of this week, and is anticipating to be fully operational by Monday (9/24).
  • Port of Charleston, Port of Virginia, and the Port of Savannah have re-opened.

You can rely on us to provide you up-to-date information about the storm and its impact on transportation and supply chains. We understand this situation continues to evolve. Please do not hesitate to reach out to your local C.H. Robinson team member or monitor our updates.

Global Forwarding Client Information

We strive to keep our clients informed about everything that may affect their global supply chains—especially things that can affect the entire market. Our client advisories are just one of the many ways we keep you up to date.


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