Eligibility Requirements

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Eligibility requirements

The C.H. Robinson Employee Hardship Fund was created for you, our employees and your eligible family members and dependents, as a way to help during a financial hardship due to a qualified incident. An employee can receive financial assistance once within a 12 month period. In the case of a denied application, the employee is eligible to submit a new application (for a different incident) after six months. Eligible dependents may apply for financial assistance on behalf of a deceased employee.

If you have questions, please contact the C.H. Robinson Employee Hardship Fund.

A qualified C.H. Robinson employee is an individual who is based in the United States and has been:

  • regularly scheduled to work 20 or more hours per week over the previous 12 months
  • employed by C.H. Robinson for at least one year at the time of applying
  • working and residing in the United States
  • actively employed, currently furloughed or on an approved leave of absence for no more than one year
  • able to demonstrate a financial need that has not been met by your own or other pursued resources

In the case of an employee's death, eligible dependents may apply within 14 days of the date of death. The C.H. Robinson Employee Hardship Fund defines an eligible dependent as a claimed dependent as documented on the most recent tax return.

In addition to the requirements above, the employee’s household must have a combined annual adjusted gross income of less than 400% of the Federal Poverty Guidelines.

Qualified incidents are unexpected emergencies that arise outside of the employee’s control and cause an economic hardship for the employee’s family. A qualified incident is typically a one-time event that occurs unexpectedly and causes unexpected bills. The reported incident must have occurred within 120 days of the application date.

Circumstances that may qualify for assistance:

  • Natural disaster (flood, lightning strike, house fire, tornado, etc.; primary residence only)
  • Life-threatening or serious illness or injury (heart attack, car accident, emergency room visit, or other medical expenses not eligible for reimbursement; for the employee, employee's spouse, or legal dependent only)
  • Loss of life (employee, employee's spouse or legal dependent as documented on most recent tax return)
  • Catastrophic or extreme circumstances (an event that has happened within 120 days of the application date, does not fall into any of the above categories, and results in unexpected bills)

Examples of Eligible Incidents include (but are not limited to):

  • Sudden Illness or medical disability
  • Death in family / funeral
  • Home repairs related to natural disasters
  • Temporary shelter, food, and necessities due to natural disasters (including house fire)
  • Other life threatening or endangering events at primary residence

Examples of incidents that DO NOT qualify include (but are not limited to):

  • Incidents that occurred more than 120 days prior to the application date.
  • Accumulated financial distress (income is not enough to cover regular monthly bills)
  • Loss of household income due to divorce or loss of child support
  • Lack of insurance
  • Elective medical procedures
  • Expenses due to pets
  • Automobile repossession, repair or replacement
  • Pregnancy (without complications requiring additional, unforeseen, medical care)
  • Wage garnishments/disconnection notice/eviction notice. These are results of a financial hardship, not the cause. We need to know what happened that prevented you from paying these bills
  • Lost wages due to being on Short Term Disability, Long Term Disability, or FMLA approved leave of absence