Supply chain connectivity

About Us / Technology / Supply chain connectivity

Smart supply chain technology solutions for easy data integration

Connecting the supply chains of the world

As data takes center stage, the right supply chain connectivity is essential. To maintain a competitive supply chain, you need access to the most accurate, comprehensive information available as quickly as possible. Gain the data connectivity and supply chain automation capabilities you’ve been looking for with C.H. Robinson. Best of all, as an industry leader, our connectivity options quickly integrate with your existing systems.

C.H. Robinson has the supply chain connectivity and messaging options you need; and the expertise to help you determine the right fit. Whether it be API, EDI, XML or Flat Files, trust our IT experts to work closely with your developers so all system integration processes are as straightforward and effortless as possible.

Benefits of connectivity integration with C.H. Robinson

  • Reduced manual processes through automation
  • Easy access to accurate shipping information
  • Multiple integration options—both standard and self-service 
  • Predictive opportunities based on your data
  • Real-time shipping and operational insights
  • Global scale and reliability, 24/7

Why connect your supply chain to C.H. Robinson?

Many organizations wonder which method of supply chain connectivity they should pursue. And the differences between electronic data interchange (EDI) and application programming interface (API) are not always clear. Essentially, both EDI and API are communication functions that make it easy to transfer information from your system to ours.

supply chain connectivity order life cycle

Shipper connectivity

From the beginning of your shipment to the very end, we have connectivity functions for every step of the journey.

  • Rating & Quoting Access real-time market rates and service options for your shipments
  • Order or Purchase Order Tender shipments to C.H. Robinson's Navisphere® platform
  • Accept/Reject Receive C.H. Robinson's response for shipment tenders
  • Load Plans Access order sequence staging and loading plans
  • Tracking Status or Events Receive real-time location and milestone updates
  • Invoice Receive timely and accurate shipment invoices from C.H. Robinson

Carrier connectivity

We offer a variety of connectivity options for carriers of all shapes and sizes. In addition to online and app technologies, carriers can integrate with our platform using EDI and emerging API technologies. We offer a variety of services to align shipments, provide important updates during the life of a load, and streamline invoicing to get your company paid faster.

  • Load Tenders Tender shipments on pre-negotiated pricing agreements
  • Tender Accept/Reject Accept/reject shipment offerings based on your available capacity
  • Shipment Status Share shipment statuses that keep everyone informed
    • ELD Integrate with ELD/telematics providers to share shipment and status visibility (once a specific carrier agreement is in place)
    • Pro Getter (LTL) Retrieve carrier PRO number digitally using API
    • Missed Pickup (LTL) Identify digitally to record, adjust dates, and re-tender
    • Shipment Tracking Status To share carrier shipment status visibility including appointment information
  • Documents Provide needed paperwork for billing
  • Invoice Send to C.H. Robinson for completed work and begin the payment process
  • Payment & Remittance To transmit information relating to payments

Software C.H. Robinson connects with

C.H. Robinson is systems agnostic. We have premapped connections with the most popular ERPs and transportation management systems (TMS).
Connect with one of our experts to find out if yours is supported.