C.H. Robinson is seeking an Associate Customs Entry Writer to join our Global Forwarding division. As a key player on our customs team, you'll navigate the intricacies of the customs process, gaining mastery in client specifications and understanding the pivotal role of a customs broker in the supply chain. This opportunity offers a platform to refine your customer service skills, master the art of precise data management, and deepen your regulatory knowledge. If you are organized, possess exceptional communication abilities, and thrive in customer service, this role is your gateway to a rewarding career in the supply chain industry. Elevate your career – apply today and join us at C.H. Robinson.
***The schedule for this position is Monday - Friday, 2pm - 11pm eastern. We offer a hybrid work schedule following training. Tuesday - Thursday in office; Monday/Friday remote. You'll have the option to work the second half of your shift remotely on days you're in office.
Responsibilities:
The duties and responsibilities of this position consists of, but are not limited to, the following:
Explore the complexities of Customs processes and engage with international trade regulations
Manage the receipt, review, and input/transmission of documentation for United States Customs and Border Protection (CBP) release
Ensure strict compliance with regulatory requirements and maintain proper documentation for shipments
Showcase proficiency in customs brokerage Standard Operating Procedures (SOPs) and best practices
Maintain accurate databases for Customer SOPs and Harmonized Tariff Schedule (HTS)
Oversee customer invoicing and contribute to accounts receivable/payable activities
Honor customer-specific SOPs for a personalized approach, while upholding high operational standards to ensure exceptional performance and customer service
Communicate effectively with Customers, C.H. Robinson offices, Agents, and Outside Vendors
Cultivate positive working relationships within the team and efficiently utilize C.H. Robinson’s extensive network and support teams
Qualifications:
Required:
High school diploma or GED
Basic proficiency in Microsoft Office Suite of programs
Preferred:
Associate’s or bachelor’s degree from an accredited college or university
Strong communication, prioritization, and multitasking skills
Proven critical-thinking and problem-solving skills
High attention to detail
Values diversity and inclusion in the workplace
It’s important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department.
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.