How do I activate my C.H. Robinson Fuel Card?

To activate your card, log into the EFS eManager Portal

Once logged in, you can activate and update your information:

  • Select Program > Manage Cards > View/Update Cards
  • Search by Card #, Unit, Driver ID, Driver Name, X-Ref, or Policy
  • Choose the card number
  • Choose the appropriate policy (limits/prompts) the card is assigned to
  • Under Card Status, select Active
  • Under Information, select Both
  • Choose Save
  • Choose Add Prompt on the middle left side of the screen
  • Select the prompt to be entered (i.e., Driver ID)
  • Select the validation of the policy (i.e., Exact Match)
  • Enter the value
  • Add additional information until all values are established

Access detailed instructions and helpful how-to videos on the EFS website. You can also call EFS 24-hours a day toll-free at 888-824-7378.