With foodservice providers shuttered, it’s been an uncertain year for many. Even as doors start to reopen, it’s still unclear what the future holds for the restaurant industry. One certainty is that operators must focus on changing operational characteristics that include safety precautions against COVID-19.
Retail grocery ecommerce sales are up about 35% year-over-year. Experts predict that nearly 70% of retail grocery purchases will be online in the next two-to-five years. This rapid growth is presenting new challenges for stakeholders across the grocery and perishables industry and fresh opportunities to capture additional market share.