When I talk to worldwide businesses in Asia, Oceania, North America, or anywhere else, their chief concern is always the same: how do we meet our customers where they are to get them the products and services they want, all while keeping our own business strategy central?
About the Author
Shawn Chen — Commercial Director, Asia & Director of Southeast Asia for C.H. Robinson
Shawn Chen is the Commercial Director, Asia & Director of Southeast Asia for C.H. Robinson. He is responsible for development, training, and hiring for C.H. Robinson’s client acquisition and retention process across North Asia. In addition, Shawn is directly responsible for global client relationship management, ensuring the highest level of customer service for our global partners. In his 15+ year tenure at C.H. Robinson, Shawn has worked in various locations around the world, leading C.H. Robinson’s sales and business development efforts. With stints in various regions of the United States, South America, Hong Kong, and most recently Singapore, Shawn brings a wealth of knowledge to matters of consultative supply chain analysis, change management, free trade programs, and organizational team development.