While it was once acceptable and even effective to treat individual returns and other reverse logistics concerns as singular, isolated incidents, that is no longer the case. Today, retailers and supply chain professionals need to have a plan in place to minimize waste and cut down on inefficiencies in reverse logistics.
Your shoppers made their lists, checked them twice and scored the best deals. Now they are ready for the gift-giving festivities to begin. But even though Black Friday and Cyber Monday are behind us, there’s no slowing down for your supply chain. Here come the returns.