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About the Author

Rob Kinsella — Manager-Customer Group, Retail

Quickly following graduation from Minnesota State University, Mankato, Rob entered the produce industry at C.H. Robinson. For the last 13 years, he has held various roles across C.H. Robinson and Robinson Fresh that have allowed him to collaborate, innovate, and experiment with temperature controlled supply chain practices and methodologies. Today, he leads a team of account managers who engage many of the world’s largest retailers. Establishing lasting relationships with key stakeholders in the retail, wholesale, foodservice, and carrier communities has allowed him to consistently deliver high-quality results while always driving innovation and efficiency in the industry.

Retail Compliance Programs: How to Exceed Retailer Expectations

The retail industry is evolving and adapting to new consumer demands which is shifting the supply chain landscape. Retailers expect more supply chain visibility, shorter delivery times, and real-time connectivity from shippers and carriers. Compliance programs vary by retailer but the intent is consistent across the industry—have the right product in the right location at the right time while removing waste. I recently participated in a webinar to discuss the changes in retailer expectations and how companies can successfully navigate retail compliance programs. Here are a few of the key takeaways to consider:  » Read More