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About the Author

Mac Pinkerton — President - North American Surface Transportation

Mac Pinkerton was named President of North American Surface Transportation in January 2019. Prior executive positions with the company include Vice President, Service Lines from July 2017 – December 2018 and Vice President, Transportation from October 2010 – June 2017. Previous to his executive roles, Mac was General Manager in the Mobile, Alabama and Dallas, Texas offices. Mac began his career with C.H. Robinson in 1997 as a transportation representative. He holds a bachelor’s degree from Mississippi State University.

Changes to the On Time In Full (OTIF) Retail Compliance Program

Staying on top of shifting retailer requirements can be overwhelming—especially if you’re working with multiple retailers.

Variable and unanticipated demands often bring unique challenges to retail supply chains and transportation. That is why it is vital to work with a provider that has a deep understanding of each retailer’s supply chain goals, operations, and compliance requirements.

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