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About the Author

Chris O'Brien — Chief Commercial Officer

Chris O'Brien was named Chief Commercial Officer at C.H. Robinson in December 2014, having served as senior vice president since 2012. Chris joined C.H. Robinson in 1993 and has served as the manager of the Raleigh, North Carolina branch as well as general manager and later president of the company's European division. Chris has global enterprise wide responsibility for all customer related strategy and functions including overseeing sales, account management, and marketing. In addition to corporate support for these functions, his teams oversee the Global Account Centers and lead the company’s integrated relationships through the Collaborative Outsource® solutions portfolio. Chris started in sales and account management roles at the company’s Chicago South office, and later was a C.H. Robinson on-site representative at a major global grocery retailer working on a supply chain reengineering project focused on inbound logistics conversion. Chris is a member of Logistics Quarterly’s advisory board and also serves on the Board of Trustees of the University of Minnesota’s Landscape Arboretum. Chris holds a Bachelor of Arts degree from Alma College in Michigan.

Countdown to Black Friday: Shoppers are Ready. Are You?

Countdown to Black Friday: Shoppers are Ready. Are You?.Transportfolio


There has been talk among retail analysts that Black Friday crowds aren’t arriving in the same massive, frenzied fashion they once did, and sales numbers aren’t tallying up to the record-breaking amounts of years past. It makes sense: what was once a single, concentrated day of bargains on Black Friday now competes with Cyber Monday, Super Saturday, and a myriad of sales and specials that run throughout the holiday shopping season.
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What’s Missing in Your Total Landed Cost

What’s Missing in Your Total Landed Cost.Transportfolio


Editor’s note: This post originally ran in 2012. Since it’s a relevant topic, we wanted to share it with you again.

From what we’ve seen, it is rare that a company knows their true total landed cost (TLC) for each item they produce and deliver. There’s a reason for this. For most companies, there are many costs in hiding. And unless you hunt down and include those hidden costs in your TLC calculations, you’re basing supply chain decisions on incomplete data. » Read More

10 Awards Since January: C.H. Robinson is Proud to Accelerate Your Advantage

10 Awards Since January: C.H. Robinson is Proud to Accelerate Your Advantage.Transportfolio


Recently, C.H. Robinson received several awards from our customers. From Supply Chain Excellence to Customer Service Team awards, C.H. Robinson is overwhelmed by the outpouring of appreciation.

That’s why I wanted to share our gratitude with you—our customers, contract carriers, suppliers, and growers—for letting us transform your supply chain into a competitive advantage.
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110 Years of Innovation and Still Shaping the Future

CHR 110 year blog image finalC.H. Robinson has been an industry leader for 110 years. It seems like a long time. The world has changed so much since 1905. But some things are still the same. Things like cultural values and ethics. Things like customer service. These are the things that matter, the things that endure. People are still searching for the best fresh food at the best prices. Businesses are still trying to find the most effective, cost efficient way to transport and deliver their goods to customers. And C.H. Robinson is still committed to building strong carrier relationships and improving our customers’ supply chains, so we’ll never stop creating innovative supply chain solutions.

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Differentiating Your Business as You Build Your Global Presence

Global Presence

You already have a great product—or else you wouldn’t be contemplating going global. Whether you’re a coffee bean startup, an auto manufacturer, or a third party logistics company (3PL), becoming global is a decision. It can be a natural progression . . . for some. Once you choose to develop your global presence, what matters most is becoming great at what you do and setting yourself apart, in every region you choose. » Read More

What if Your Supply Chain was Your Competitive Advantage?

What if Your Supply Chain was Your Competitive Advantage?

Accelerate your Advantage

Your supply chain is getting the job done, but is it giving your company a competitive advantage? The global marketplace gives customers a plethora of choices, and that means that the competition is fierce. Every part of your business needs to pull its weight to drive overall success, including your supply chain. Whether you ship product locally or across the globe, your supply chain does more than move product from point A to point B. It’s a vital piece of your business. What if your supply chain was your competitive advantage?
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Build Resilience into Your Supply Chain

Build Resilience into Your Supply Chain

Supply chain resiliency

It’s not if you’ll run into trouble, but when. That’s what some motorcyclists say. They’re preparing themselves, just in case—something that supply chain managers should also do. For instance, say a natural disaster occurs. When will you develop a mitigation strategy? After the disaster, when you’re dealing with system failures? Or before, when you can still have time to identify and evaluate the weakest links and develop a plan to circumvent potential disruptions? » Read More

Strategically Managing Your Spend: An Infographic

Manage Spend

The first three quarters of 2014 impacted a lot of supply chain budgets. The combination of inclement weather, capacity shortages, and stiff marketplace competition had many companies spending more than budgeted.

When budgets are affected, organizations often take it to mean they need to focus on spending less. However, spending less usually only leads to short term success. » Read More

Your Supply Chain: More than an Expense, a Competitive Advantage

Your Supply Chain: More than an Expense, a Competitive Advantage

AYA Competitive Advantage

Often, supply chains are viewed as an unavoidable expense in business—a drain rather than an advantage. Yet, certain market changes have increased the number of companies that realize their supply chain can be so much more. In fact, a solid supply chain can be the advantage that sets you apart from competitors. In a global market, there’s almost always another company out there similar to yours—someone else with the same rates, same service, and same products. But the company that uses their supply chain strategically can stand out from the rest and win more business. » Read More