Personal Connections Define Top 3PLs
In 2013, for the third year in a row, the readers of Inbound Logistics once again voted C.H. Robinson as the #1 top 3PL in the industry. We all know the numerous recognition programs in the marketplace, and that they often have different opinions for number one. Unlike some programs, Inbound Logistics’ program is based on the votes of customers—the people we work with every day. This recognition from the people we serve is the highest honor possible. Every vote is a vote of confidence and satisfaction for the service we provide, the relationships we appreciate, and the commitment we’ve made to the success of our customers. The approval of the people we work hard for is the best compliment we can ever receive.
I’ve been working in the transportation and supply chain industry for 25 years, 17 of which has been spent with C.H. Robinson—a long time by most standards. In that time, our customers and our company have grown. Moreover, I’ve witnessed and experienced the growth of individual relationships with customers—relationships that cannot be replaced.
Over the years, I’ve worked with a number of remarkable people—true leaders who care about the supply chain and their customers’ success in addition to their own. It’s no wonder that with customers and employees of this caliber all around the world that C.H. Robinson has been recognized as the #1 top 3PL.
The collaboration of C.H. Robinson employees with customers is what makes this acknowledgement possible. While people may vote on behalf of their company and there are many providers to vote for, in reality, they vote for the individuals from C.H. Robinson who make a difference in their daily lives. You vote for the person who works early and stays late to solve last minute problems, the team that helps develop your new procurement strategy, the person you connect with every day, someone you get to know, trust, and rely on—the people who go above and beyond for you. Always.
C.H. Robinson continues to be voted the #1 top 3PL because of the commitment of our employees and because our customers recognize the importance of personal connections. Every individual at C.H. Robinson makes a promise to strive for your success and the growth of your business, to work hard every day to help you develop a competitive advantage in the marketplace.
If you plan to vote for this year’s top 3PL, remember that a vote for C.H. Robinson is a vote for your rep. That vote is a recognition of your relationship. This helps us, not only do our job, but also do it better than everyone else in the industry. Thank you for that!