WHO WE ARE
Transportation Management Center (TMC), a separate division of CH Robinson Worldwide, provides an integrated, transparent, and neutral approach to transportation management. Our programs deliver consistent savings and performance improvement through our comprehensive menu of transportation business processes and consulting services.
Unlike most 3PLs, TMC’s model is fee based; providing total transparency to your actual cost and service performance. We create long-term sustainable partnerships, which continually optimize your transportation network. The custom service package ensures TMC only generates revenue by delivering the agreed upon services, savings, and performance requirements.
As organizations update strategy and redefine core competencies, TMC provides the necessary flexibility and infrastructure to create value through outsourced solutions. This includes transportation planning, track-trace, exception management, and freight payment. Through TMC’s menu of services, clients have the option of retaining carrier relationships while putting our people, processes and technologies to work.
WHAT WE DO
Our menu of services is designed to enable continuous process improvement. We have four areas of focus: consulting (plan), managed services (execute), business intelligence (measure), and operational excellence (improve). The four areas of focus (plan, execute measure, improve) represent more than just a menu of services. They are a methodology that translates directly to our approach to account management. These are the ingredients required to enable continual performance improvement over the life of a long-term partnership.
We begin by defining your critical success criteria and associated performance targets. Our menu of services can be customized to satisfy unique business requirements, which align with your organizational objectives. An experienced, dedicated account team and integrated technology support your custom solution. As your organizational objectives change, we adapt our underlying services and performance targets to align with your strategy. However, our approach to account management remains constant. We continually plan, execute, measure and improve to ensure we achieve the results you require.
The following diagram details our menu of services (click to enlarge).
WHY WE ARE DIFFERENT
We are different for two overarching reasons – customization and results.
- We listen to client specific symptoms and customize our services. This is how the organization began in 1999 and we have not strayed from that vision.
- Actions speak louder than words-in the end, it comes down to performance. We have documented statistical proof our solutions ability to deliver significant savings and improved sustained performance. We have successfully executed this for both small and large customers. Finally, we routinely measure and achieve high marks for customers and carrier satisfaction.
Other key TMC differentiators:
- Comprehensive, flexible menu of services
- Neutral, transparent, and fee-based transportation management service provider
- Access to the largest transportation network in North America
- Fast, fail proof integration and deployment methodology
- Repeatable and predictable savings and performance improvement methodology
- Financial secure partner
- Customizable and Configurable IT solutions
- Secure technology infrastructure
- Highest quality recruiting and training programs
- Expert, dedicated account teams
For more information on our TMC services please contact Jordan Kass at
(888) 88-MyTMC x 1021 |
