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Without solid systems to back up your shipping
procedures, your supply chain may be missing a
few links that can come back to haunt you. At
CHRW, we understand transportation operations
inside and out, and have developed leading-edge
technology that addresses your need to know.
CHRW has designed an extensive communications
and information system to tie together our network
of employees, carriers, and customers.
We use telephone, fax, the Internet, e-mail,
and/or EDI to communicate requirements and availability,
to confirm and bill orders and, through CHRWonline,
to contract loads or equipment through CHRWtrucks
and track and trace shipments.
CHRW develops proprietary information systems
to service customer
orders, select optimal modes of transportation,
build and
consolidate loads, and select routes, all based
on customer-
specific service parameters. These systems make
load
information visible to the entire sales team,
as well as
customers and carriers.
We use the information captured from daily transactions
to
generate management reports, which are available
to CHRW’s
logistics customers. These reports provide information
on traffic
patterns, product mix, and production schedules,
and enable
our customers to analyze their own customer base,
transportation expenditure trends, and the impact
on
out-of-route and out-of-stock costs.
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